Frozen Lime Asia Attends TravelClick Industry Leaders Summit


Our CEO Jagdish Sandhu recently attended TravelClick’s first Industry Leaders Summit in Bangkok on July 12 and 13, 2018, at The Okura Prestige. 

TravelClick, a provider of data and revenue-generating solutions for hoteliers, organised the 2-day event, with attendance from over 50 hospitality companies and their executive teams. The summit engaged attendees on how hoteliers can drive more direct bookings, convert and retain more guests using innovative technologies such as TravelClick’s award-winning, integrated iHotelier® Central Reservations System (CRS), CRM and loyalty solutions.

Summit attendees also got an inside look at some of TravelClick’s recent innovations in reservations, including its enhanced iHotelier® Analytics platform with interactive performance dashboards, on-demand pacing trend reports and multi-property view for hotel groups. Also on showcase was TravelClick’s integration between its iHotelier® and Guest Management Solutions platforms, “Reward and Redeem,” which seamlessly offers a Central Reservations System (CRS), Customer Relationship Management (CRM) and loyalty solution on a single platform.

Macro-view topics covered in the agenda too are the 2018 market outlook and e-commerce trends in the Asia Pacific region; transforming the guest experience with AI, recognition and loyalty; opportunities for upsell and cross-merchandising throughout the booking flow; Google’s outlook on driving demand to independent hotels and Insights on maximizing demand through Global Distribution Systems (GDS). 

Sounds like it was a very packed and exciting two days! 

Jagdish is completely excited about the new enhancements and cannot wait to test them out as the enhanced bells and whistles would certainly help drive more direct bookings.